Ochre Shipping Status

International shipping is generally functioning as normal with 24–72-hour delays to specific countries. We are continuing to ship worldwide as normal.

Royal Mail

UK collections and deliveries are unaffected.

There are slower delivery times in many countries around the world and specific regions that cannot currently receive goods.

Some countries are suspending face-to-face signatures for tracked parcels (e.g. Australia, Ireland, Netherlands).

EU Deliveries across Europe are generally normal.

Countries experiencing delays:
Italy, Austria, Spain, Sweden

Countries experiencing regional issues with deliveries:
Italy, Spain

USA Slower delivery times due to reduced movement of people. No specific timings for this.

For more regional information

DPD

Europe Deliveries across Europe are generally normal.

24-hour delays in:
France, Germany, Italy, Spain, Poland

Countries experiencing regional issues with deliveries:
Italy, Spain

USA 24–48-hour delays

For more regional information

Fedex

No reported issues outside China. But this seems unlikely. We assume it will be similar to DPD. https://www.fedex.com/en-cn/service-news.html

USA Domestic Services: USPS, Fedex, UPS

No reported issues.