Ochre Shipping Status

International shipping is generally functioning as normal and we are currently shipping worldwide. Please see below for more specific delays relating to your order. 

Royal Mail

- Royal Mail and Parcelforce have planned strikes over the next few weeks, which may cause some delays for both UK and International customers. We are seeing Royal Mail delays as a result of the previous strike. Royal Mail are currently advising orders dispatched on the 14th/15th of September are expected to arrive before October the 1st. 

UK: Deliveries are operating as normal across the UK this week bar the above issue

OUTSIDE UK, US AND EU: Items are leaving the UK for all overseas destinations on time. However, delays may be experienced as a result of ongoing Covid-19 reduction measures in specific countries and reduced air transport capacity. Items to some EU destinations are also experiencing customs delays. 

- Further regional information, suspended services and info on specific country delays: 

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

DPD

UK: Deliveries are operating as normal across the UK this week bar a Motorway closure on the M11 which impacts parcel delivery operations in London today. 

OUTSIDE UK, US AND EU:  Deliveries are as normal with no specific delays. 

- Further regional information, suspended services and info on specific country delays: 

https://www.dpd.co.uk/content/products_services/service_updates.jsp

FedEx

UK: Deliveries are operating as normal across the UK this week. 

OUTSIDE UK, US AND EU: Deliveries are as normal with no specific delays. 

- Further regional information, suspended services and info on specific country delays: 

https://www.fedex.com/en-gb/service-news.html

USA Domestic Services: USPS, FedEx, UPS

Kentucky flooding disaster: Catastrophic flooding in Kentucky has impacted Post Office operations in some areas. The current status of closures and alternate locations for mail pickup and retail services can be found here. The Postal Service is working to reopen our Post Offices where it is safe to do so.

- Further regional information and info on specific delays: 

https://about.usps.com/newsroom/service-alerts/