Can I change my address?
Yes, you can request a change of delivery address at any point prior to your order being dispatched. Please note that changing your address in your account settings will not update the delivery address on any active orders. To request an address change, please contact our support team, and provide your new address in the following format:
Address Line 1:
Address Line 2:
Town:
County/State:
Postcode/Zip Code:
Country:
Can I cancel my order?
Yes, we can cancel your order at any point prior to it being dispatched. If you wish to cancel your order, please contact our support team, and we'll be happy to assist you.
Can I add other items to my order or combine my order?
Unfortunately, once an order has been placed, we are unable to amend it by adding or removing items. However, we can cancel and refund your existing order, allowing you to place a new order with the desired items. If you need to make any changes, please contact our support team.
Can I exchange an item in my order?
If you have ordered a merch item and need to exchange it for another size, we may be able to help prior to dispatch, provided that the requested size is in stock. To request an exchange, please contact our support team, and we'll be happy to assist you.
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