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Mail Order Information

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Information about mail order purchases and shipping.

  • Ochre Shipping Status
  • Can I change my delivery address?
  • Where is my package?
  • Packaging
  • Aramex
  • Combining Orders
  • How much is shipping / postage?
  • Customs Fees
  • Adding Items to Orders
  • Damaged and Faulty Items
  • Pre-orders
  • Damaged and Faulty Items
  • Returning Purchases
  • Countries That We Cannot Ship To
  • Shipping Options
  • Buying Quantity Restrictions
  • Gift Vouchers
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