Mail Order Information
Information about mail order purchases and shipping.
- Packaging
- Ochre Shipping Status
- Aramex
- Can I change my delivery address?
- Combining Orders
- How much is shipping / postage?
- Customs Fees
- Adding Items to Orders
- Damaged and Faulty Items
- Tracking - where is my package?
- Pre-orders
- Damaged and Faulty Items
- Returning Purchases
- Countries That We Cannot Ship To
- Shipping Options
- Buying Quantity Restrictions
- Gift Vouchers